Please join us in congratulating Carla Wallace-Bolston on being IMS’s May employee of the month! As a retired U.S. Army Chief Warrant Officer and seasoned Physician Assistant, Carla brings decades of clinical leadership, operational discipline, and global experience her role as an inpatient medical coder at IMS.

Her supervisor, Colleen, nominated Carla because, “She is a great asset to IMS; her positive personality and vast knowledge are appreciated and respected. Carla has stepped up to be a mentor for our other Inpatient Medical Coders and she has supplied them with great resources and knowledge to be successful at their mission.”

Carla says she’d explain her job to a child as, “I am like a hospital detective. When people stay in the hospital, doctors write down everything they do in a secret language. My job is to translate the doctor’s notes into special number codes that tell the computer exactly what happened so the hospital and insurance can understand exactly how to help the patient. “

“Sustainability isn’t about perfection—it’s about small steps and shared purpose.”

This Earth Month, we’re proud to spotlight Caroline Tapscott. From her roots in chemistry to her work at IMS, Caroline has turned her passion for the planet into real-world impact. Her standout achievement? Leading the development of a major federal regulation for the USDA BioPreferred Program, making bio-based products more accessible for everyone.

“Innovation keeps us from getting stuck in ‘how things have always been done,’” Caroline says. “It builds trust and moves the mission forward.”

Whether she’s navigating her “organized chaos” of 99 browser tabs or fueling up with a mid-morning Biscoff cookie, Caroline proves that leadership is about staying curious and making an effort every day.

Optimizing Medical Coding Accuracy in MHS GENESIS Environments

IMS has been named a finalist for the Small and Emerging Contractors Advisory Forum (SECAF) Government Contractor of the Year Award! We are honored to have our “compelling and profound commitment to excellence” recognized!

Since 2019, IMS has proudly supported the USDA Rural Development BioPreferred® Program,  turning policy into action, data into insights, and tools into more transparent purchasing. The impact is clear: increased adoption of biobased, American-made products and a stronger, agriculture-driven domestic supply chain.

This Earth Month, as conversations turn to the planet, resilience, and the future, we believe it is important to remember who makes that future possible, and we honor the people who have always cared for the planet: farmers, public servants, scientists, and indigenous communities.

We are proud to support initiatives like the USDA RD BioPreferred Program, because biobased works for people and it works for the planet.