IT Specialist

IT Specialist

Are you ready for your next career adventure? Integrated Management Strategies (IMS), a woman-owned small business specializing in healthcare IT and management consulting, is seeking an IT Specialist to join our fast-growing organization. We are proud of our national presence, and excited to offer great career opportunities within the organization.

Key Responsibilities and Managed Outcomes:

• Laptop and Device Management for all hardware, software licenses, and other related IT assets. This includes capital planning management.
• Maintain cyber security and data security protocols for protection of all sensitive data.
• Install, configure, and troubleshoot for computer hardware and software.
• Recommend improvements and services to executive management.
• Assist with new hire onboarding account setup and change requests.
• Manage helpdesk ticketing system and function as primary point of contact. Provide computer users with problem-solving support on all levels in a timely manner.
• Manage IT projects as needed and assist with other departmental projects.

Required Skills:

• Excellent problem solving and troubleshooting skills.
• Two plus years IT experience with Microsoft 365, and content administration.
• Flexible to work off-hours as needed, including some potential evenings and weekends.
• Ability to manage confidential information with discretion and professionalism.

Desired Skills:

• Demonstrated ability to provide a high level of attention to detail.
• Excellent organizational and communication skills.

Education:

• Bachelor’s degree or graduate/higher level degree in the fields of Information Technology or related field of study is desired.
• Two plus years’ experience in the following:
  • Microsoft Administration
  • Networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP
  • PC Repair, troubleshooting, deployment, and liquidation
  • Knowledge of current security mandates/compliances with concentration in federal compliance requirements
  • Customer support
• Microsoft Power Platform Fundamentals certification desired.
• Cloud and Cyber security certifications are desired.

What we offer:
 

In addition to a rewarding career, IMS offers a wide range of benefits to its employees, including:
• Generous Paid time off
• Health/Dental/Vision Insurance
• 401(k)
• FSA and many more!

Integrated Management Strategies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, pregnancy, status as a protected veteran, or any other protected characteristic as outlined by federal, state, or local laws. If you are an individual with a disability and would like to request a reasonable accommodation for the employment process, please email your request to hr@im-strat.com.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. www.dhs.gov/E-Verify